At Sheti24taas, we sell digital downloadable products (PDF E-books). Due to the nature of digital goods, we have a strict policy regarding refunds and cancellations.
1. No Refunds:
Since the product is a digital file that is instantly delivered and cannot be returned, all sales are final. We do not offer refunds, returns, or exchanges once the payment is successful and the download link/file is provided.
2. Cancellations:
Orders cannot be cancelled once the payment process is completed, as the delivery of the digital e-book is instantaneous.
3. Exceptions (Duplicate Payments):
If you accidentally made a double payment for the same e-book due to a technical glitch, please contact us at livebatmya@gmail.com within 3 days of purchase. Upon verification with our payment gateway, we will initiate a refund for the duplicate transaction within 5-7 working days.
4. Download Issues:
If you completed the payment but did not receive the download link or are facing issues opening the PDF, please message us on WhatsApp at 9529396989 or email us. We will manually send the e-book to your email ID within 24 hours.